Confluence

The Confluence channel enables you to publish release notes to Confluence in a single click.

Overview

Whether you want to share your post for review, publish it to your knowledge base through a third party app like Scroll Viewport or Refined, or give your go-to-market teams a heads up. Publishing to Confluence makes collaboration a breeze.

Basics

Authentication

Before you can publish content to Confluence, you will need to authenticate.

  1. Click the Authenticate button.

    Released will ask for permission to view and update content in Confluence on your behalf.

  2. Select the Confluence site to which you want to publish in the Authorize for site dropdown.

  3. Click Accept.

Create a Confluence page

Follow these steps to set up a Confluence page for publishing:

  1. Choose a Title: Decide on a title for your page.

  2. Select a Space: Determine the space where your page will reside.

  3. Specify a Parent Page: Choose a parent page under which your new page will be nested. If you skip this step, the page will default to the root of the selected space.

  4. Click Create page

Once your page is successfully created, your channel is now active. Moving forward, you have a couple of options:

  1. Enable/Disable the channel: If you prefer not to display this channel in the publish dialog, you can deactivate it.

  2. Modify destination page: You can easily alter the destination page where your posts are directed for publishing.


Use-cases

The use-cases for internal updates are endless, but here are a few to get you started.

  1. Internal Team Collaboration:

    • Scenario: A software development team has just completed a sprint and wants to share the updates, bug fixes, and new features with the entire organization.

    • Use Case: By publishing release notes in Confluence, the team ensures that all departments, from marketing to customer support, are aligned and informed about the latest product changes.

  2. Training and Onboarding:

    • Scenario: New employees or teams need to understand the evolution of a product or service.

    • Use Case: Confluence release notes serve as a historical record, helping newcomers quickly grasp the product's progression, key updates, and the rationale behind certain decisions.

  3. Feedback and Iteration:

    • Scenario: Product teams want feedback on their releases to make improvements in the next iteration.

    • Use Case: By sharing release notes in Confluence, teams can facilitate discussions, gather feedback, and engage with stakeholders in the comments section, leading to more informed future updates.

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