# Access

The access settings allow you to control who can create and publish content in the workspace and who can access the portal. 

## Workspace access

Manage who can access and create content in your workspace. 

### Access levels

Content creation and publishing are restricted to users who have access to the linked Jira projects.

<table data-header-hidden><thead><tr><th width="139.00390625"></th><th></th></tr></thead><tbody><tr><td><strong>Open</strong></td><td>Everyone with access to the Jira site can view and edit content in the workspace. </td></tr><tr><td><strong>Restricted</strong></td><td>Only users with access to the linked Jira project(s) can view and edit content in this workspace, depending on their level of access in the Jira project(s). <br><br>If a workspace is linked to multiple Jira projects, users must have access to at least one of those projects to access the workspace.</td></tr></tbody></table>

{% hint style="warning" %}
Users will only be able to see issues and fields for which they have the necessary permissions.
{% endhint %}

## Portal access

Manage who can access and view the portal.&#x20;

### Portal URL

Displays the URL through which the portal is accessible. Support for changing the portal URL will be available in a future release.

### Visibility

Control whether the portal will be listed on the Product Hub or whether it's only reachable directly via the portal URL.&#x20;

<table data-header-hidden><thead><tr><th width="139.00390625"></th><th></th></tr></thead><tbody><tr><td><strong>Listed</strong></td><td>Portals are visible on the Product Hub overview page.</td></tr><tr><td><strong>Unlisted</strong></td><td>Portals are not visible on the Product Hub overview page, but can still be accessed via a direct link to the portal .</td></tr></tbody></table>

### Access levels

The access setting controls who can view the portal on Product Hub or when embedded in a website or app.

To grant access,  select one of the three available access levels.

<figure><img src="https://1499735372-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCU5VgN3YVTfigwSnbdbk%2Fuploads%2FLogT2KVUO49WREh1scVd%2FAccess-portal.png?alt=media&#x26;token=aa4b2acc-7dcd-4598-aa31-b6189897f3f3" alt="" width="375"><figcaption><p>Portal access levels</p></figcaption></figure>

#### :unlock: Internal

The internal access setting has been designed to make it easy to grant access to users within your organization.&#x20;

{% hint style="info" %}
Best for stakeholder / internal communication.
{% endhint %}

<table data-header-hidden><thead><tr><th width="245"></th><th></th></tr></thead><tbody><tr><td><strong>Member access</strong></td><td>Anyone with access to the workspace will be able to access the portal from internal links. </td></tr><tr><td><strong>Internal domains</strong></td><td>Anyone with an email address that matches one of the configured "internal domains" will be able to access the portal. Internal domains can be configured by Released administrators in the <a href="../administration/trusted-domains">global settings</a>. </td></tr></tbody></table>

#### :closed\_lock\_with\_key: Restricted

Access to the portal is available to authorized users outside your organization.

{% hint style="info" %}
Best for restricted communication with a small number of select customers.&#x20;
{% endhint %}

<table data-header-hidden><thead><tr><th width="244"></th><th></th></tr></thead><tbody><tr><td><strong>Customers</strong></td><td>Anyone who has been identified via SSO or the client side SDK can access the portal.</td></tr><tr><td><strong>Email domains</strong></td><td>Anyone with an email address at these domains can access the portal.</td></tr><tr><td><strong>Individuals</strong></td><td>The portal is accessible to individuals with the following email addresses.</td></tr></tbody></table>

#### :globe\_with\_meridians: Public

Access to the portal is open to the public. Everyone with a direct link to the portal will be able to access it, even if the portal is [not listed ](#visibility)on the Product Hub.&#x20;

{% hint style="info" %}
Best for public release notes embedded on your website or app.
{% endhint %}