Email

Deliver new updates as beautifully crafted emails to your customers' inbox.

Users can subscribe to emails on your changelog

Overview

The email channel enables you to publish updates and deliver them directly to your users' inboxes. Users can choose to subscribe to your changelog emails on your portal page or widget.

Enable Subscriptions

To enable subscriptions:

1. Open ⚙ Settings in the sidebar navigation of your workspace.

2. Click on Email in the sidebar navigation.

3. Switch on the Enable subscriptions option at the top.

Once enabled, a subscription form will become available in the changelog sections of your portal and in the embeds.

After subscribing to updates, users will receive an email to confirm their subscription.

Configuration options

Logo

Choose to add the workspace logo to the top of your email by enabling the logo option. You can change the logo in the General workspace settings.

Sender Name

The sender name is how your subscribers will recognize your emails. This is typically a company or product name.

Reply-To Address

Setting a reply-to address allows subscribers to respond to your updates. Replies to your emails will be sent to the specified address.

Subscribers

The subscribers section lists all existing email subscribers. Use the search function to find individual subscribers in the list.