User Verification

Authenticate users without requiring login

User verification allows you to securely identify users who access your private widgets or pages. By generating a signed authentication token on your server, you can ensure that only authorized users gain access and can leave feedback in your portals.

User verification is a great way to control access while providing a seamless experience for your team and customers.

Setup

Please refer to the Implementing User Verification guide to set up user verification.

Rotating your shared secret

If you need to rotate your shared secret:

1. Generate a new secret in the User verification section.

2. Update your server to use the new secret when generating tokens.

3. Ensure all embeds and requests are updated to use tokens generated with the new secret.

Need Help?

If you run into issues, contact us and we’ll help you get started.