Deliver new updates as beautifully crafted emails to your customers' inbox.
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Deliver new updates as beautifully crafted emails to your customers' inbox.
Last updated
Was this helpful?
The email channel enables you to publish updates and deliver them directly to your users' inboxes. Users can choose to subscribe to your changelog emails on your portal page or widget.
To enable subscriptions:
Open ⚙ Settings in the sidebar navigation of your workspace.
Click on Email in the sidebar navigation.
Switch on the Enable subscriptions option at the top.
Once enabled, a subscription form will become available in the changelog sections of your portal and in the embeds.
After subscribing to updates, users will receive an email to confirm their subscription.
Choose to add the workspace logo to the top of your email by enabling the logo option. You can change the logo in the General workspace settings.
The sender name is how your subscribers will recognize your emails. This is typically a company or product name.
Setting a reply-to address allows subscribers to respond to your updates. Replies to your emails will be sent to the specified address.
The subscribers section lists all existing email subscribers. Use the search function to find individual subscribers in the list.
