Publishing

Publish your Changelog to one ore multiple channels

Overview

When you publish a post, you have the choice to publish to a single or multiple channels.

Publishing a post

Basics

To publish your post, simply hit the Publish button located at the top right of the post editor. You will see a dialog with various options. Next select the channel you want to publish to as well as how you want users to be notified of the update.

Channels

If you have multiple channels set up, you have the choice to publish a post to all channels or to specific channels only.

In-App Widget

An in-app widget is perfect for users who are actively using your product. Users can quickly and easily see any relevant news while they use your product, without being bombarded with notifications or emails.

Setting up the in-app widget.

Announcement page

The release page provides a comprehensive overview of all the changes made in one place. Using a dedicated release page to showcase your latest product updates can help you build credibility and trust with your customers. By keeping a clear and organized history of your product releases, you show your users that you're constantly working to improve your product and that you take their feedback seriously.

Scenario: Announcing an upcoming conference. The in-app widget is the perfect channel for these types of temporary announcements. You can choose to publish this announcement to the in-app widget only without it appearing on the public release notes page.

Setting up the announcement page

Confluence

The Confluence channel is only available once the Confluence integration has been configured.

The Confluence channel allows you to publish your post straight to Confluence. Like with other channels, you can update the post in Released and the page in Confluence will automatically be updated once it's published again.

You can specify to which space and page the posts will be published in the Confluence channel settings.

Notifications

Specify how you want users to be notified of your post using the notification setting. The setting provides three options:

Silent

Publishes the post without notifying users. This option is perfect for publishing small improvements, that may not important enough to distract users from what they are doing.

Standard

Standard notifications incorporate a notification badge either onto the widget trigger or next to the link leading to the announcement page. This approach is ideal when you aim to inform users about new updates without overwhelming their attention.

Boosted

This feature activates the widget as soon as users access your app or displays a prominent banner badge on the announcement page. Use this option when you want to communicate an important update.

If you posted with the wrong notification setting, just edit and update it with the correct one; the system will adjust for users not yet notified.

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