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Feedback (Q2 2025)

Customer and stakeholder feedback at your fingertips

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Last updated 1 month ago

Overview

Released Feedback makes it easy to collect, manage, and act on feedback from your customers and stakeholders.

The problem

Collecting feedback comes with challenges that can make communication and improvement tough. Here's why:

  1. Lack of Standardization: Without a standard way to gather feedback, it becomes challenging to organize and maintain the data, making it difficult to extract valuable insights.

  2. Lost Feedback: Feedback shared on platforms like Slack can get overlooked and is hard to track or act upon.

  3. Disconnected from Jira: When feedback isn't connected to the relevant Jira issues, it makes it impossible to close the loop with the folks who raised it in the first place.

  4. Time consuming: Organizing feedback takes a lot of effort and often requires a dedicated person.

Solving these issues is essential for building a responsive and agile feedback culture.

The solution

Gather insights through a dedicated feedback portal or by integrating a feedback widget directly into your application.

Efficiently triage feedback using the Inbox, extract valuable insights, connect feedback to Jira tickets, and close the loop once issues are resolved.

Released AI handles the heavy lifting by automatically linking insights to Jira tasks and providing smart responses for user replies, streamlining your entire feedback process.

Learn more under:

https://www.released.so/feedback
Feedback inbox