# Confluence

<figure><img src="https://1499735372-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCU5VgN3YVTfigwSnbdbk%2Fuploads%2FPulFFb4rC7m19Wu2Fk7W%2FConfluence%20Setup.png?alt=media&#x26;token=020824e3-3af5-4907-b071-a75d7ec085da" alt=""><figcaption><p>Create a Confluence page to publish your posts</p></figcaption></figure>

## Overview

Whether you want to share your post for review, publish it to your knowledge base through a third party app like [Scroll Viewport](https://marketplace.atlassian.com/apps/1211636) or [Refined](https://marketplace.atlassian.com/apps/1221322/refined-for-confluence-cloud?hosting=cloud\&tab=overview), or give your go-to-market teams a heads up. Publishing to Confluence makes collaboration a breeze.&#x20;

## Basics

### Authentication

Before you can publish content to Confluence, you will need to authenticate.&#x20;

1. Click the **Authenticate** button.

   Released will ask for permission to view and update content in Confluence on your behalf.&#x20;
2. Select the Confluence site to which you want to publish in the **Authorize for site** dropdown.
3. Click **Accept.**

### Create a Confluence page

Follow these steps to set up a Confluence page for publishing:

1. **Choose a Title**: Decide on a title for your page.
2. **Select a Space**: Determine the space where your page will reside.
3. **Specify a Parent Page**: Choose a parent page under which your new page will be nested. If you skip this step, the page will default to the root of the selected space.
4. Click **Create page**

Once your page is successfully created, your channel is now active. Moving forward, you have a couple of options:

1. **Enable/Disable the channel**: If you prefer not to display this channel in the publish dialog, you can deactivate it.
2. **Modify destination page**: You can easily alter the destination page where your posts are directed for publishing.

<figure><img src="https://1499735372-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCU5VgN3YVTfigwSnbdbk%2Fuploads%2FaXrA17ZmJMGC1gdix1Be%2FConfluence%20Channel%20Page.png?alt=media&#x26;token=50ccac41-ee10-45bd-8af5-3ec1f183e3b8" alt=""><figcaption><p>Confluence destination page.</p></figcaption></figure>

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### Use-cases

The use-cases for internal updates are endless, but here are a few to get you started.&#x20;

1. **Internal Team Collaboration**:
   * **Scenario**: A software development team has just completed a sprint and wants to share the updates, bug fixes, and new features with the entire organization.
   * **Use Case**: By publishing release notes in Confluence, the team ensures that all departments, from marketing to customer support, are aligned and informed about the latest product changes.
2. **Training and Onboarding**:
   * **Scenario**: New employees or teams need to understand the evolution of a product or service.
   * **Use Case**: Confluence release notes serve as a historical record, helping newcomers quickly grasp the product's progression, key updates, and the rationale behind certain decisions.
3. **Feedback and Iteration**:
   * **Scenario**: Product teams want feedback on their releases to make improvements in the next iteration.
   * **Use Case**: By sharing release notes in Confluence, teams can facilitate discussions, gather feedback, and engage with stakeholders in the comments section, leading to more informed future updates.