# Feedback

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## Overview

Released Feedback makes it easy to collect, manage, and act on feedback from your customers and stakeholders.

### The problem

Collecting feedback comes with challenges that can make communication and improvement tough. Here's why:

1. **Lack of Standardization**: Without a standard way to gather feedback, it becomes challenging to organize and maintain the data, making it difficult to extract valuable insights.
2. **Lost Feedback**: Feedback shared on platforms like Slack can get overlooked and is hard to track or act upon.
3. **Disconnected from Jira**: When feedback isn't connected to the relevant Jira issues, it makes it impossible to close the loop with the folks who raised it in the first place.&#x20;
4. **Time consuming**: Organizing feedback takes a lot of effort and often requires a dedicated person.&#x20;

Solving these issues is essential for building a responsive and agile feedback culture.

### The solution

Gather insights through a dedicated feedback portal or by integrating a feedback widget directly into your application.&#x20;

Efficiently triage feedback using the Inbox, extract valuable insights, connect feedback to Jira tickets, and close the loop once issues are resolved.&#x20;

Released AI handles the heavy lifting by automatically linking insights to Jira tasks and providing smart responses for user replies, streamlining your entire feedback process.

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Learn more under: <https://www.released.so/feedback>
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