Publishing to Slack

Keep your teams and customers up to date with product updates via the Slack integration.

Once published, you can share posts with team members and customers via Slack.

Installing Released in Slack

To enable sharing to Slack, you will need to install Released in your Slack account.

1. Click on the Share button when hovering over any post

2. Click the Install button in the popup

3. Click Allow to grant Released permission to access Slack

Slack permission dialog

If the workspace you wish to connect to is not displayed in the dialog, you have the option to switch your workspace using a dropdown located in the top-right corner of the screen.

Sharing a post to Slack

Sharing a post to Slack will post the entire content, not just a link, to the selected Slack channels. Allowing users to read the update right within Slack.

Sharing a post to Slack only takes a couple of clicks.

1. Click on the Share button when hovering over any post

2. Select the workspace where you want to share the post

3. Select the Slack channel(s) to share to

4. Click Post to share

The workspace and channel settings will be remembered. If you are frequently sharing updates to the same workspace and channels, all you need to do next time is hit Post.

Slack Share dialog

What is the difference between publishing and sharing?

When publishing posts to the widget, page or Confluence, you can continue to edit and update the same post by publishing it again. Sharing a post is a one time action. Content posted to Slack can not be unpublished or updated from within Released.

Troubleshooting

Couldn't share to Slack

Sharing to Slack can happen for multiple reasons. The most common one is a lack of permission to post to the chosen channel.

Please check the channel permission and ensure that the Released App is allows to post to the channel. For more details, please refer to the Slack documentation on how to manage channel posting permissions.